Frequently Asked Questions

Q:  How long does it take to clean my home?
A:  The time to clean will vary based on the size of your home. Our prices are based on how long we expect the team to clean. Our pricing tool is about 95% correct, but in some cases we need to increase or decrease the price of a home based on the time the team is taking. If you have specific questions regarding the time for your home, please call the office to let us know.

Q:  What type of cleaning solutions do you use?
A:  Zia Clean only uses green seal professional cleaning products.

Q:  Do I need to provide supplies or will the teams bring them?
A:  Zia Clean will bring all of their own supplies and equipment. 

Q:  Is Zia Clean insured?
A:  We are licensed, bonded, and insured up to $1 million.
 

Cleaning Tips

Here are a few cleaning tips we have for you!

Hard Water Stains:

Hard-Water deposits are alkaline, so an acid-based cleaner is the best way to clean them.  Phosphoric acid works well and is safe for most surfaces.  Grocery store cleansers with phosphoric acit contain 4 percent to 6 percent acid.  You can purchase lime scale removers at janitorial supply stores that contain 8 percent to 12 percent acid to get the job done faster.  A higher concentration of acid is safe on most household surfaces as long as you rinse the surface to remove all traces of the acid after the cleaning is complete.  Let the acid sit for a few minutes after you apply it to let it work.  Tough hard-water deposits may take more than one application.  Scrub the applied areas with a white, nylon-backed scrub sponge.  Make sure you read any manufacturer's warnings before applying phosphoric acid solutions to surfaces in your home.

Dust on Mini-blinds

After you dust off your mini-blinds, Wipe them down with a damp fabric softener sheet.  This eliminates static electricity which causes dust to stick.  This tip also works for TV and monitor screens.

Grout:

Old grout may need cleaning with a wax stripper or heavy-duty cleaner plus a grout brush.  Use a bleaching cleanser on tough spots.  Once the grout is as clean as you can get it, rinse it well.  When it's thoroughly dry, apply a colat of masonry sealer so that it doesn't absorb dirt in the future. 

For mildewed grout in tubs or showers, use a grout brush with a 1:5 solution of chlorine bleach and water.  Never use bleach in combination with any ammonia-based product and be sure the area is well-ventilated.  When you've finished cleaning, rinse the area well to remove all traces of bleach.

Clean colored grout with a heavy-duty cleaner and a grout brush, but don't use bleach because this may remove the color from the grout.  A masonry sealer can be applied to clean, colored grout to ward off future stains.